Privacy Policy

Privacy Policy

Last Updated: October 2025

At CraftingStudioHub ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftingstudiohub.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include the following:

  • Name and contact information (email address, phone number, mailing address)
  • Professional information (company name, job title)
  • Project details and requirements
  • Payment and billing information
  • Account credentials and profile information
  • Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions. This information may include:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages viewed and time spent on pages
  • Date and time of visits
  • Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, operate, and maintain our architecture and design services
  • Communication: To respond to your inquiries, send you technical notices, updates, security alerts, and support messages
  • Project Management: To manage and execute architecture projects, including design, planning, and construction coordination
  • Marketing: To send you newsletters, promotional materials, and other information that may interest you (with your consent)
  • Personalization: To customize your experience and deliver content relevant to your interests
  • Analytics: To understand how users interact with our website and improve our services
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Business Operations: To carry out our obligations arising from contracts and to enforce our terms and conditions
  • Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide services to us.

3.2 Business Partners

We may collaborate with contractors, engineers, consultants, and other professionals to deliver comprehensive architecture services. We share relevant information with these partners as necessary to complete projects and provide services to you.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

11. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone: +1 800 555 0100
  • Address: Flat A, 20/7, Reynolds Neck Str, Helenaville, FV77 8WS

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting CraftingStudioHub with your information.